Terms and Conditions
This iPassExam website is owned by iTutor Ltd.
Use of Our Website
You may not share the Account or the login information with anyone other than as expressly set forth herein. You are responsible for maintaining the confidentiality of your login information, and, provided that you act negligently or wilfully, you will be responsible for all uses of the login information, including purchases, whether or not authorized by you. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify iTutor Ltd through our web contact form
If someone used your account to sign-in on a separate machine/browser your authentication session will be terminated (forced logout), and you will be presented with a message informing you of the reason. Should this happen to you we recommend immediately changing your password. Should an account show an unusual count of forced logouts we reserve the write to lock the account.
Excessive usage: For the smooth operation of the system and integrity of the performance of the website, the system is designed to restrict the consecutive resets allowed on any resource (100). If you hit the maximum limit of resource resets the reset functionality will be removed for that resource.
Multi user accounts: While we do not support multi user accounts we do provide licences for organisations with a need to give access to multiple employees. For further details please refer to our multi user packages.
Access to the iPassExam Website
We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance, or the introduction of new facilities or services. We of course try to limit the frequency and duration of any suspension or restriction.
Accounts and Passwords
If you have registered or subscribed to use any service within the iPassExam Website, any user identification code or password is personal and non-transferable. Your login details must be kept confidential and can only be used by you (unless agreed in writing with iTutor Ltd) for the specified term of your subscription or registration period (which may be terminated at the discretion of iTutor Ltd). We reserve the right to take action should this requirement be breached.
Our Products and Services
iPassExam is an online study website. A description of what is included in each iPassExam subscribed service is contained on our website, including the period of each subscription. The Blog and any other services which are currently available without a subscription are also indicated on the website.
Placing an Order and our Acceptance
When you request an online purchase, the language that we offer to you for the conclusion of this process will be English only.
For online payments, we may at that time allow you to have temporary access online to the iPassExam service that you wish to subscribe to, but this is a gesture of goodwill and does not represent acceptance of your offer. Access will need to be made via the username and password supplied. Irrespective of an online payment, our contract will not become binding until five working days have elapsed after a successful payment is made online and only if we do not contact you. This is in case any pricing errors have occurred and if so we will contact you. For Cheque, Postal Order or International Money Orders our contract will become binding upon receipt by iTutor Ltd of clear funds and notice of acceptance. Subject to the foregoing, delivery will be deemed to have taken place once the login details have been sent by us to you.
Please note that if you wish to cancel any subscription that you have purchased after our contract comes into effect, cancellation shall be at our discretion and if accepted may be subject to a cancellation charge. You hereby agree that no cancellation is allowed after these services have started to be supplied. This does not otherwise affect your statutory rights.
iPassExam services are supplied subject to availability and remaining in current circulation. In the event that we are unable to supply any iPassExam services for the agreed term, we will inform you as soon as possible and provide you with a pro rata refund in the event that you have paid for a period for which we cannot comply. We will not however be liable to the full extent permitted by law, for any direct or indirect loss caused as a result of not being able to supply to you within the subscription for all or any of the periods subscribed to.
Prices and Payments
The price that you pay for the iPassExam services you order should be the standard pricing as indicated on the website. These prices are inclusive of all taxes and delivery unless otherwise indicated. They are valid for purchases during the calendar year which they relate to. All subscribers are required to make payment in pounds sterling. Should you be paying from an account outside of the United Kingdom, the exchange rate will be calculated by your bank.
We try to ensure that all of our prices on our website are accurate, however errors may occur. If we discover any errors in the prices of the services that you have ordered, we will inform you as soon as possible and give you the option of recommencing your order at the correct price or cancelling it. If you do not respond to our contact, we will treat the order as cancelled. If you order and we have already processed your payment, you will receive a full refund.
Payments may be made through the methods specified on our Order Summary section of our website. We take all reasonable precautions to keep the details of your order and payment secure. Unless we are negligent however, we cannot be liable for losses causes as a result of unauthorised access to the information provided by you.
Intellectual Property Rights
iTutor Ltd's trademarks and logos which are displayed on the website are the trademarks of iTutor Ltd and its Licensors. Any use including framing, metatags or other text utilising trademarks or other trademarks displayed, is strictly prohibited without our (or our Licensors') express written consent.
Any material you upload will be considered non-confidential and non-proprietary (unless otherwise stated on the site) and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
Permission for use of our intellectual property
Any request for permission to use our content or images, or other use of our intellectual property not authorised under a subscription, should be made by emailing us.
Our websites contain links including hyperlinks which may take you outside of iTutor Ltd's websites. Links are provided for your convenience, and an inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or content. We have no control over the contents or functionality of those sites and accept no responsibility for any loss or damages that may arise from your use of them. We are not responsible for any website outside iTutor Ltd websites, and such websites use will be subject to relevant terms and conditions and privacy policies.
Disclaimers and limitations of liability
- Description or reference to an organisation, product or publication or service does not imply endorsement of that unless it is owned by iTutor Ltd and in which case it is subject to the disclaimers and limitations of liability herein. To the fullest extent permitted by law the material and information displayed on our website is provided without any guarantees, conditions or warranties as to accuracy.
- The material on this website is intended for use as an exam revision or personal development resource. iTutor Ltd does not make any guarantees that use of iPassExam products or services will guarantee success in any examination or other test of any nature.
Limitation of Liability
To the fullest extent permitted by law, iTutor Ltd expressly exclude:
- all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
- any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the information contained on or use or inability to use or result of the use of our website, any websites linked to it and any material posted on it, including without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and
- any direct losses in excess of any subscription fees paid.
Nothing in this provision affects our or our contractors' liability for death or personal injury arising from our (or their) negligence nor our (or their) liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter nor any other liability which cannot be excluded or limited under an applicable law.
You must not use the website in any way that causes or is likely to cause the website or access to it to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and contents sent from your computer to us. You must use the website for lawful purposes only. You must not use the website for any of the following:
- Fraudulent purposes in connection with a criminal offense or otherwise unlawful activity
- To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, political campaigning, commercial solicitation, chain letters, mass mailings or any spam
- To cause annoyance, inconvenience or needless anxiety
iTutor Ltd reserve the right to cancel your account if you exhibit offensive behaviour toward our staff. We will not refund any monies that result from cancellations as a result of bad conduct.
These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales, whose courts shall have exclusive jurisdiction, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country.
Browser Support Statement
iPassExam is built using the Bootstrap framework. Bootstrap works best in the latest desktop and mobile browsers, meaning older browsers will be fully functional, but might display the components in a different style.
Specifically, we support the latest versions of the following browsers and platforms. On Windows, we support:
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
Although they are not officially supported, Bootstrap should look and behave well enough in Chromium and Chrome for Linux, Firefox for Linux, and Internet Explorer 7.
More specific support information is provided below:
|Mac OS X||Supported||Supported||Supported||Supported|
Protecting your privacy is one of our top priorities. Please take a few minutes to review this policy.
Our privacy commitment
This document sets out the basis for which The iTutor Ltd will process any personal data we collect from you.
What information is being collected and how is it used?
There are various sections of the website, for which we collect different information. What we collect and how this is used is as follows:
Cookies are information files that your web browser places on the hard drive of your computer when you visit a website. Cookies cannot damage user files, nor can they read information from a user's hard drive. Cookies are used to track visitor activities while at our site.
We use Google Analytics to evaluate and improve this website and services. If you have any concerns about such third-party data collection or simply want to be kept up-to-date about analytics cookies, you can learn how Google safeguards data collection.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use.
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to login / purchase using this site.
If you require further information about cookies, the British Broadcasting Corporation (BBC) have a useful resource called what is a cookie?
Access to content and services on our website requires either registration alone or also with a subscription. You will know what information is being collected when you complete required details prior to submission (including which information is mandatory). Where you submit a response on our forum for publication, your chosen username will be published. We will use data collected to allow access to our website and fulfil any obligations to you (where these exist).
We will also use your data to monitor for any unauthorised use of our website, content or subscriptions to our content. We may also disclose your identity and contact details to any third party claiming material posted by you is defamatory or violates their intellectual property rights or right to privacy.
You will be given an opportunity to opt in or out (as applicable) from receiving marketing emails (and in other media) from iTutor Ltd and third parties (via unsubscribe link in emails).
As you browse the website, we collect information about your use of the site including but not limited to traffic data and location data. Essentially this will normally be which pages you have visited, how long you stay online and where you are located. We will not be able to identify who you are from the information we store, but we will be able to identify where you are located.
What else do we collect when you use our website?
Each time you use the internet, an IP address is assigned to your computer via the internet service provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server and may log operating systems and browser types for system administration and to report aggregate information. We may use this in order to gather information about the website traffic and usage.
Whether you are a registered user or not, our web server collects certain information such as: (a) IP address; (b) host names; (c) domain name; (d) time and date information as requested; (e) the browser version and platform when it is requested, (f) a record of which pages have been requested.
If you contact us, we may keep a record of that correspondence and use it to contact you in response and/or to update our records.
We may use all information to adhere to any legal requirements to disclose to third parties, enforce our legal rights, and protect against unauthorised access, use, activity and/or copying, either personally or via third party contractors and advisors. This may involve using your name and subscription details on a database with other publishers' data for detection purposes.
What else do we use personal information for?
Other than for fulfilling any obligations to you (where these exist), on some occasions we use the information provided to produce anonymised aggregate statistics in relation to pages being accessed and the demographics of our users. We may also use it to monitor usage patterns on the website in order to improve navigation and design features to help you get information more easily. In order to help us develop the website and our services, we may provide such aggregate information to third parties. The statistics, however, will not include any information that can be used to identify any individual. We may contact you to notify you about changes to our service.
How long do we keep the information we collect?
We keep your personal information for as long as necessary to fulfil our obligations to you, protect our legal interests and undertake analysis of our website to assist you and future users.
To whom will information be disclosed?
Other than as expressly agreed by you or otherwise stated when data is collected or within this policy, we will not disclose your personal data to any third parties other than:
- our owners (where applicable), Licensors, contractors and advisors who must keep this data confidential;
- as required to enforce our legal rights (including property, safety, our customers or others);
- fraud protection and credit risk reduction;
- where our company or its assets (to which your data relates) are to be acquired by a new company, location data may be shared.
How personal information is stored and protected
We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key
However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:
Keep your account passwords private. Remember, anybody who knows your password may access your account. When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, or other personal data that can be easily obtained.
Any email between you and the iTutor Ltd is not encrypted.
Linking to external sites
We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
By submitting your information, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information.
Thank you for reviewing this information.
If you have any questions, please send us an e-mail through our Contact us section.
Last updated May 2015-06-30.
©iTutor Ltd Limited. All rights reserved.